Legal

Privacy Policy – How 77xp Protects Your Data

At 77xp, your privacy is taken seriously. This policy explains what personal data we collect when you use our platform, how we use it, who we share it with and what rights you have over your own information.

Last Updated: January 2026
Data Protection Highlights

Your Privacy, Our Responsibility

These six principles shape how 77xp handles every piece of personal information we collect from Pakistan players.

Data Collected Only as Needed

77xp collects only the personal data that is genuinely necessary for operating your account, processing payments in PKR and keeping your experience running smoothly. We do not gather data just to have it.

Your Data Is Never Sold

77xp does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes. Your data stays within 77xp and the service providers who help us run the platform.

Encrypted Storage and Transmission

All sensitive data – including payment details and identity documents – is stored using encryption and transmitted over secure HTTPS connections. Your account credentials are hashed and never stored in plain text.

You Control Your Preferences

You can update your communication preferences, request access to your data or ask us to correct inaccurate information at any time through your account settings or by contacting our support team.

Clear Data Retention Periods

77xp retains personal data only for as long as is necessary for the purpose it was collected and to meet applicable record-keeping obligations. When data is no longer needed, it is deleted or anonymised.

Opt Out of Marketing Anytime

If you have opted in to receive promotional communications from 77xp about cricket betting, PSL offers or casino bonuses, you can withdraw that consent at any time. We make opting out straightforward and immediate.

1. About This Policy

This Privacy Policy applies to all services offered by 77xp through the website at 77xp.win and the 77xp mobile application. It describes how we collect, use, store and share personal data belonging to players who register for and use the platform.

By creating a 77xp account, making a deposit in PKR, placing a bet on cricket or PSL, or using any part of the platform, you confirm that you have read this policy and understand how your personal data is handled. If you do not agree with this policy, please do not register or use the platform.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming page, both of which contain additional information relevant to your use of 77xp.

This policy covers data collected through the 77xp website and app only. It does not apply to third-party websites or services that may be linked from our platform.

2. Data We Collect

77xp collects personal data through several channels: directly from you when you register or contact us, automatically as you use the platform, and from third parties involved in payment processing or identity verification. Here is a breakdown of the categories of data we collect:

Registration and Account Data

  • Full legal name
  • Date of birth (to verify you are 18 or older)
  • Email address
  • Mobile phone number
  • Password (stored in hashed form – never readable by 77xp staff)
  • Preferred currency (PKR)

Identity Verification (KYC) Data

When you request a withdrawal above a certain threshold or are flagged for identity review, we may request:

  • Copy of a government-issued ID such as your CNIC, passport or driving licence
  • Proof of address (utility bill, bank statement or similar document)
  • Proof of payment method ownership (screenshot or confirmation from JazzCash, Easypaisa, Raast or your bank)

Transaction Data

  • Deposit and withdrawal amounts in PKR
  • Payment method used (JazzCash, Easypaisa, Raast, bank transfer, mobile wallet)
  • Transaction reference numbers and timestamps
  • Bonus redemptions and wagering activity

Betting and Gaming Activity

  • Bets placed, including sport, market, odds and stake
  • Live casino sessions and game results
  • Bet settlement history
  • Responsible gaming settings you apply to your account

Technical and Device Data

  • IP address and approximate location derived from it
  • Device type, operating system and browser version
  • Session timestamps and duration
  • Pages visited within the 77xp platform
  • App version if using the 77xp mobile app

Communications Data

  • Support chat transcripts and email correspondence
  • Your responses to promotions or surveys if you choose to participate
  • Communication preferences you set in your account

3. How We Use Your Data

77xp uses personal data for specific, defined purposes. We do not use your data in ways that go beyond what is described below:

Purpose Data Used Legal Basis
Account creation and management Registration data, identity data Contract performance
Processing deposits and withdrawals in PKR Transaction data, payment method data Contract performance
Identity verification (KYC) KYC documents, registration data Legal obligation
Fraud prevention and security monitoring Technical data, transaction data, betting activity Legitimate interest
Responsible gaming monitoring Betting activity, session data, account settings Legitimate interest
Customer support Communications data, account data Contract performance
Sending promotional communications Email, phone, preferences Consent (opt-in)
Platform improvement and analytics Technical data, usage patterns (anonymised) Legitimate interest
We never use your personal data for automated decision-making that produces significant legal effects without human review. Account restrictions based on suspected fraud are reviewed by our compliance team.

4. Cookies and Tracking Technologies

77xp uses cookies and similar technologies to keep the platform working correctly and to understand how players use it. Here is what each type of cookie does:

Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during a session, remember your language and currency preferences, and ensure the bet slip works correctly. You cannot opt out of essential cookies without affecting your ability to use the platform.

Analytics Cookies

We use analytics tools to understand which parts of the 77xp platform are most used, where players encounter friction and how the app performs on different devices and network conditions common in Pakistan. Analytics data is aggregated and does not identify you individually. You can opt out of analytics cookies via your browser settings or the cookie preference panel.

Marketing Cookies

If you have consented to marketing communications, certain cookies help us understand whether you opened a promotional email about a PSL offer or clicked through to a specific page. You can withdraw consent for marketing cookies at any time.

Most web browsers allow you to control cookies through their settings. Blocking all cookies may affect how the 77xp platform functions – in particular, essential session cookies are required for login and bet placement to work correctly.

5. Sharing Your Data

77xp does not sell your personal data. We share data only in the following circumstances and only to the extent necessary:

Service Providers

We work with carefully selected third-party service providers who help us operate the platform. These include payment processors handling PKR transactions via JazzCash, Easypaisa, Raast and bank transfer; identity verification service providers; cloud infrastructure and hosting providers; customer support tooling; and analytics platforms. All service providers are contractually required to handle your data only on our instructions and to maintain appropriate security standards.

Fraud Prevention and Legal Compliance

If we are required by law, court order or regulatory authority to disclose personal data, we will do so to the minimum extent necessary. Where legally permitted, we will notify you before disclosure takes place. In cases of suspected serious fraud or financial crime, data may be shared with relevant authorities without prior notice.

Business Transfers

In the event that 77xp undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. We will notify registered players via email before any such transfer takes place and before your data becomes subject to a different privacy policy.

77xp does not share your personal data with other betting platforms, advertising networks or data brokers. Your betting history and account details remain confidential to 77xp and its contracted service providers.

6. Payment Data and Financial Information

All financial transactions on 77xp are processed in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or a supported mobile wallet, the payment is processed through our payment service partners.

77xp does not store your full bank account numbers, JazzCash PIN, Easypaisa password or any sensitive payment authentication credentials on our servers. Payment authentication takes place directly on the payment provider's secure system. What we do retain is the transaction reference, amount, method used and timestamp – this is necessary for reconciling your account balance and resolving any payment disputes.

If you contact support about a payment issue, you will be asked to provide the transaction reference number, not your payment credentials. 77xp staff will never ask for your mobile wallet PIN or online banking password.

If anyone contacts you claiming to be from 77xp and asks for your JazzCash PIN, Easypaisa password or banking credentials, do not provide them. Report the incident to our support team immediately.

7. Data Security

Protecting your personal data is a technical and operational priority at 77xp. The security measures we maintain include:

  • HTTPS encryption on all pages and API connections – data in transit between your device and our servers is always encrypted.
  • Password hashing – your account password is stored as a secure one-way hash. 77xp staff cannot read your password, only reset it through the verified recovery process.
  • Access controls – internal access to player data is restricted to staff with a legitimate operational need. Access is logged and reviewed regularly.
  • Infrastructure security – our platform infrastructure uses firewalls, intrusion detection and regular security patching to reduce vulnerability to external threats.
  • KYC document handling – identity documents submitted for verification are stored in an encrypted document vault with restricted access and are deleted once verification is complete or after the applicable retention period, whichever comes first.

Despite these measures, no system connected to the internet can be guaranteed completely secure. If you become aware of any security vulnerability in the 77xp platform or believe your account has been compromised, please contact our support team immediately so we can take protective action.

8. Data Retention

77xp retains personal data for as long as is necessary to fulfil the purpose for which it was collected, and to meet applicable record-keeping obligations. The general retention periods we apply are:

  • Active account data: Retained for the lifetime of your 77xp account and for a period thereafter as required for compliance and dispute resolution purposes.
  • Transaction records: Financial transaction data including deposits and withdrawals in PKR is retained for a minimum period to satisfy applicable financial record-keeping requirements.
  • KYC documents: Identity verification documents are retained for the period required and securely deleted thereafter.
  • Support communications: Chat transcripts and email correspondence are retained for a reasonable period to allow follow-up and quality review, then deleted.
  • Marketing data: If you opt out of marketing communications, your preference is recorded immediately. Any marketing-specific data that is no longer needed is removed at the next scheduled data review.
  • Closed or dormant accounts: Where an account is closed at your request or due to inactivity, personal data is retained for the applicable post-closure period then deleted or anonymised.

9. Your Rights Over Your Data

As a 77xp player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team from the email address registered to your account:

Right to Access

You can request a copy of the personal data 77xp holds about you. We will provide this within a reasonable timeframe and in a readable format.

Right to Correction

If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. For certain data such as your registered name or date of birth, we may require supporting documentation before making a change.

Right to Deletion

You may request deletion of your personal data in certain circumstances – for example, if you close your account and the data is no longer needed. Some data may need to be retained for a period after account closure to meet our legal and compliance obligations, even if you request deletion.

Right to Object to Marketing

If you have opted in to receive promotional communications from 77xp about cricket betting offers, PSL promotions, casino bonuses or VIP rewards, you can withdraw that consent at any time. Use the unsubscribe link in any email from us, update your preferences in account settings or contact support.

Right to Data Portability

Where technically feasible and applicable, you may request your personal data in a structured, machine-readable format so that you can transfer it to another service.

All data rights requests are handled by our support team. We aim to acknowledge your request promptly and resolve it within a reasonable timeframe. We will ask you to verify your identity before actioning any request that involves accessing or modifying your data.

10. Children's Privacy

77xp is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process and is reinforced through our KYC procedures.

If we become aware that personal data has been collected from a person under 18 – whether through a false age declaration during registration or any other means – the account will be closed immediately, any funds handled in accordance with our underage account policy, and the personal data removed from our systems.

If you are a parent or guardian and believe your child may have registered on 77xp, please contact our support team immediately so we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

77xp may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we use or to stay current with evolving data protection practices. When we make material changes, we will:

  • Update the "Last Updated" date shown at the top of this page.
  • Send a notification to the email address registered to your account where the changes are significant.
  • Display a notice on the 77xp platform for a period after the update takes effect.

Continued use of the 77xp platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised version. We encourage you to review this page periodically so you stay informed about how your data is being handled.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, please get in touch with our support team. You can reach us through the live chat feature available on the 77xp platform or by visiting our FAQ page for common queries.

When contacting us about a data matter, please use the email address registered to your 77xp account so our team can verify your identity and respond accurately to your request.

For general questions that do not require account verification, you are also welcome to reach out via the contact information displayed in the footer of this page.

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Now that you know how we protect your data, take the next step. Register a free account, deposit in PKR via JazzCash or Easypaisa, and start betting on the sports you love.

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